Cafés, brunch spots, and ice cream shops already using Swirvle

I started sending the campaigns and I was certain that they would reach my real customers.

Mariana C.

Michoacana Farmers

There are people who come every 3 days... they already ask us on their own to put their points in the app.

Mimi and Jaime

Brunch Brunch

15 min demo

Schedule a 15-minute demo and discover the point of sale that also retains customers

Free video call demo: see the POS system processing payments in a business like yours and walk away with your quote.

Features

A large lactose-free latte with an extra shot, charged in seconds

In a coffee shop, almost no order is "normal." Swirvle is designed so your barista can charge quickly, every change is recorded, and your inventory balances at the end of the day.

product modifiers

Modifiers

Size, type of milk, extra shot, syrups. In the ice cream parlor: flavors, cones, and toppings.

  • Size, type of milk, extra shot, and syrups

  • At ice cream shops: flavors, cones, and toppings

  • Each option deducts what it uses from inventory

product modifiers
recipes

Recipes that deduct ingredients

You sell a cappuccino and Swirvle deducts the coffee and milk it contains.

  • Every drink with its recipe: coffee, milk, syrups

  • Sell a cappuccino and what it uses is deducted

  • Know which ingredient will run out before it happens

recipes
real-time inventory

Real-time inventory

You know how much of each ingredient you have left before it runs out mid-morning.

  • Updates with every sale

  • See how much of each ingredient you have left

  • Record what you buy from each supplier

real-time inventory
live reports

Live reports

Real-time sales, profits, and top-selling products, without waiting for the register to close.

  • Sales, profits, and best-selling products in real time

  • Filter by date and by branch

  • No waiting for the end-of-day cash count

live reports
item combos
Combos

Combos

Coffee with bread or breakfast with a drink, pre-packaged and ready to buy.

Coffee with bread or breakfast with a drink, pre-packaged and ready to buy.

  • Coffee with pastry or breakfast with a drink

  • Set them up once and they’re ready to charge

  • Combos and rewards that bring your customers back

Tips and split bill
Tips and split bills

Tips and split bills

For the brunch group that pays separately.

For the brunch group that pays separately.

  • Record the tip in the same checkout

  • Split the bill for the brunch group

  • Clear tips at the cash count

kitchen order tickets
Printed kitchen orders

Printed kitchen orders

So that your kitchen receives every order on paper.

So that your kitchen receives every order on paper.

  • Every order prints for the kitchen or bar

  • Several open orders at once

  • Ideal for breakfast and brunch with a kitchen

multi-branch POS
Multi-branch in the cloud

Multi-branch in the cloud

Review cash-out reports for each branch. If a tablet fails, your data is still there.

Review cash-out reports for each branch. If a tablet fails, your data is still there.

  • All your branches on one dashboard

  • Review sales and cash counts for each branch

  • Your data lives in the cloud: if a tablet fails, it’s still there

Swirvle POS + CRM with loyalty program

CRM + rewards included

You already paid to bring those customers in once.
Make them come back.

Giving away the tenth coffee is fine, but you're giving it to the one who was going to come back anyway. No one is bringing back the customer who used to order the same thing every Tuesday and hasn't shown up in three weeks. With Swirvle, loyalty lives right inside the POS: you register your customer during the checkout process by scanning their Swirvle QR code, and the system messages them when they stop coming. Available from the Standard plan; with the Premium plan, also via WhatsApp.

Look for the one who left

Swirvle writes to the one who stopped coming, from the Standard plan.

Rewards your way

Free coffee on your tenth visit, points for every purchase, or a complimentary product.

Birthdays and WhatsApp (Premium plan)

Your birthday coupon is sent automatically, and your messages reach them directly on WhatsApp.

Your customer base, yours

Every customer you register adds a contact for your seasonal promotions.

This is how it works for your customer

1

Registers with Swirvle

Your customer registers on Swirvle from their browser or the app (or they might already be a user)

2

They show their QR code at your establishment

Your staff scans the customer's QR code every time they make a purchase at your establishment

3

They participate in your promotions

Your customers participate in your business's promotions and you obtain valuable data

1

Registers with Swirvle

Your customer registers on Swirvle from their browser or the app (or they might already be a user)

2

They show their QR code at your establishment

Your staff scans the customer's QR code every time they make a purchase at your establishment

3

They participate in your promotions

Your customers participate in your business's promotions and you obtain valuable data

1

Registers with Swirvle

Your customer registers on Swirvle from their browser or the app (or they might already be a user)

2

They show their QR code at your establishment

Your staff scans the customer's QR code every time they make a purchase at your establishment

3

They participate in your promotions

Your customers participate in your business's promotions and you obtain valuable data

Results in businesses that register their customers

+38%

in average ticket

+15%

in visit frequency

+65%

in billing

In businesses with more than seven months on Swirvle that actively register their customers (comparing their first months with the most recent ones).

Signing up takes seconds at the counter. It works if your barista does it with every sale. During setup, we will leave it up and running with your first registered customer.

Testimonio de Daniel C., Lapofenia

Testimonial

“It connects everything... from the moment you charge, you recognize your customer and you can follow up with them and register points right from the POS.”

“It connects everything... from the moment you charge, you recognize your customer and you can follow up with them and register points right from the POS.”

Lapofenia

Daniel C.

Lapofenia · Swirvle client

Requirements

What you need to get started

An Android tablet of 10.8″ or larger

If you don't have them, we sell tablets, scanners, and thermal printers for your counter. We can quote them for you during the demo.

Internet

Swirvle requires a connection to process payments. It does not have an offline mode.

Card payment charged separately

Swirvle does not process payments. The only terminal we use is Mercado Pago.

No table map

For now, there is no table map or kitchen display system (KDS). For a bar, a counter, or a brunch with few servers, it is not needed.

Have your barista register the customer

Loyalty works if every sale leads to your customer. Registration is done during checkout and takes seconds.

Price

One price per branch, with no surprises

Your point of sale and loyalty program in one: no paying for another app or printing stamp cards. Unlimited users for your entire team, with no cost per user.

Annual payment: 15% discount and the $2,499 activation is free

How many sales recoveries pay for your plan?

Visits = price ÷ your average ticket, rounded up.

Plan

Sample ticket $120

Standard POS + CRM

$1,199/month

10 visits per month

POS + CRM Premium

$1,799/month

15 visits per month

This is an example account, not a guaranteed result. It only counts visits from customers who were not going to return anyway, and it depends on your average ticket size and your team registering customers with each sale.

In a coffee shop, with customers coming in every few days, 10 visits a month is once every three days.

One-time activation fee of $2,499 VAT included: Our onboarding team migrates your data and your menu, including modifiers (sizes, milks, and extras), sends your welcome kit, and sets up the basic configuration. We leave it up and running with your first registered customer. Free if you pay annually.

No mandatory term. 10% semi-annual discount; 15% annual and free activation.

Optional self-billing: +$249/month in either of the two plans; stamps sold separately.

This is how you start

1. Schedule your 15-min demo

You see the POS charging with a coffee shop menu, we answer your questions, and you leave with your quote.

2. We activate your account

Our onboarding team will upload your menu with its modifiers and get the basic setup ready.

3. First registered customer

We'll leave it up and running with your first registered customer. From there, your barista charges and registers each customer during the same checkout.

FAQ

Frequently Asked Questions

I already use a stamp card, why should I change?

The card rewards those who already visit. It doesn't notify you who stopped coming, nor does it let you write to them. With Swirvle, you still give away a free coffee on the tenth visit, plus the system automatically writes to those who left, starting from the Standard plan.

I already use a stamp card, why should I change?

The card rewards those who already visit. It doesn't notify you who stopped coming, nor does it let you write to them. With Swirvle, you still give away a free coffee on the tenth visit, plus the system automatically writes to those who left, starting from the Standard plan.

Do my customers have to download an app?

No. Your customer can sign up as a Swirvle user right from their browser, without downloading any app. When checking out, your barista scans their QR code, and they are registered right then and there. The download was never the issue; what matters is that your customer gets registered and comes back, and you can see that on your dashboard. And if they want it, the app your customers use has a 4.9★ rating with over 4,500 reviews on the App Store and Google Play.

Do my customers have to download an app?

No. Your customer can sign up as a Swirvle user right from their browser, without downloading any app. When checking out, your barista scans their QR code, and they are registered right then and there. The download was never the issue; what matters is that your customer gets registered and comes back, and you can see that on your dashboard. And if they want it, the app your customers use has a 4.9★ rating with over 4,500 reviews on the App Store and Google Play.

What if my team doesn't register the customers?

It is the number one reason why a loyalty program doesn't work, and we're telling you straight up. That's why with Swirvle, registration happens right during checkout and not in another app: your barista scans the customer's QR code during the payment process itself. And from your dashboard, you can see how many customers each cashier and branch registers, so you know who is doing it and who isn't.

What if my team doesn't register the customers?

It is the number one reason why a loyalty program doesn't work, and we're telling you straight up. That's why with Swirvle, registration happens right during checkout and not in another app: your barista scans the customer's QR code during the payment process itself. And from your dashboard, you can see how many customers each cashier and branch registers, so you know who is doing it and who isn't.

Can I manage sizes, milk types, and extras?

Yes. With modifiers, your customer makes their choice and the system deducts what each option includes from your inventory. And during setup, we will migrate your menu along with all its modifiers.

Can I manage sizes, milk types, and extras?

Yes. With modifiers, your customer makes their choice and the system deducts what each option includes from your inventory. And during setup, we will migrate your menu along with all its modifiers.

Will this work for an ice cream parlor?

Yes. Flavors, cones, and toppings are handled as modifiers, and you can build combos and rewards just like in any coffee shop.

Will this work for an ice cream parlor?

Yes. Flavors, cones, and toppings are handled as modifiers, and you can build combos and rewards just like in any coffee shop.

Does it work without internet?

No. You need an internet connection to process payments.

Does it work without internet?

No. You need an internet connection to process payments.

Do you have a table map or a kitchen display?

Not yet. We have printed tickets, tips, split bills, and a PIN per server, but no table map or kitchen display system (KDS).

Do you have a table map or a kitchen display?

Not yet. We have printed tickets, tips, split bills, and a PIN per server, but no table map or kitchen display system (KDS).

Can I get an invoice (CFDI)?

Yes, with the self-billing module: +$249/month on either of the two plans (using the $120 sample ticket, that's 3 recovered visits per month), and the tax stamps are purchased separately. Your customers self-bill, and your team bills the general public or a specific taxpayer ID (RFC).

Can I get an invoice (CFDI)?

Yes, with the self-billing module: +$249/month on either of the two plans (using the $120 sample ticket, that's 3 recovered visits per month), and the tax stamps are purchased separately. Your customers self-bill, and your team bills the general public or a specific taxpayer ID (RFC).

What equipment do I need?

An Android tablet of 10.8″ or larger. You can also purchase a tablet, POS equipment, scanner, and thermal printer from us. If you need a card terminal, the only one we support is Mercado Pago; Swirvle does not process payments.

What equipment do I need?

An Android tablet of 10.8″ or larger. You can also purchase a tablet, POS equipment, scanner, and thermal printer from us. If you need a card terminal, the only one we support is Mercado Pago; Swirvle does not process payments.

Is there a free trial?

The POS does not have a free trial. What you can do is schedule a 15-minute demo and see everything working before making a decision.

Is there a free trial?

The POS does not have a free trial. What you can do is schedule a 15-minute demo and see everything working before making a decision.

Is there a minimum contract term?

No, only the period you sign up for: monthly, semi-annually with a 10% discount, or annually with a 15% discount and free activation.

Is there a minimum contract term?

No, only the period you sign up for: monthly, semi-annually with a 10% discount, or annually with a 15% discount and free activation.

How much does it cost?

POS + Standard CRM $1,199/month and Premium $1,799/month per branch, VAT included, plus a one-time Activation fee of $2,499 VAT included (free with annual payment). With an example ticket of $120, that means 10 recovered visits per month for Standard, 15 for Premium, and 21, one-time, for activation (this is an example, not a guaranteed result). Premium adds WhatsApp integration, birthday coupons, and 2 more campaigns per month (4 in total).

How much does it cost?

POS + Standard CRM $1,199/month and Premium $1,799/month per branch, VAT included, plus a one-time Activation fee of $2,499 VAT included (free with annual payment). With an example ticket of $120, that means 10 recovered visits per month for Standard, 15 for Premium, and 21, one-time, for activation (this is an example, not a guaranteed result). Premium adds WhatsApp integration, birthday coupons, and 2 more campaigns per month (4 in total).

Give your everyday customer a reason to come back

In 15 minutes, you will see the POS processing payments with a menu like yours, how your barista registers customers during checkout, and you'll walk away with your quote.

Starting at $1,199/month per branch, VAT included. With an average ticket example of $120, just 10 recovered visits a month pays for it.