Master the high and low seasons in coffee shops with loyalty and automation strategies. Boost sales and retain customers all year round. Come in and learn how!
In a coffee shop in Mexico, the high season usually arrives with the cold weather and the end-of-year holidays (from November to January), with the return to classes, and with dates like Day of the Dead or Mother's Day; the low season usually coincides with the Easter and summer vacations, especially in office and school areas. In the hot months, hot drinks decrease and cold drinks increase, so rather than selling less, you sell differently.
Every area is different: a coffee shop next to a university empties out during vacations, while one in a tourist area fills up. That is why the best guide is your own sales history. Here is an annual calendar for the coffee shop and what to change on the menu in hot and cold weather.

Annual Calendar for the Coffee Shop
Use it as a starting point and adjust it with your sales from last year. The dates and weather change depending on your city and area.
Month | What happens | Seasonal drink or product | Promotion | Staff |
|---|---|---|---|---|
January | January post-holiday slump; Three Kings Day | Rosca de Reyes, hot chocolate | Rosca to share with coffee; reward for returning during the month | Reinforce on January 6th; normal shifts for the rest of the month |
February | Candelaria, Valentine's Day | Champurrado, drinks with chocolate or red berries | Combo for two on the 14th | Extra shift on the afternoon of the 14th |
March | Heat begins in many cities; Lent | First cold drinks, meatless bread for Lent | Launch of the cold menu | Normal |
April | Easter and school vacations | Frappés, cold brew, flavored waters | In office or school areas: promotion for frequent customers; in tourist areas: reinforce | Adjust according to your area: less staff if it empties, more if tourists arrive |
May | Strong heat; Mother's Day (May 10th) | Cold drinks, cakes for gifts | Pre-order for cakes and breakfasts for May 10th | Reinforce on the weekend of the 10th |
June | Rainy season in many regions; Father's Day | Cold and hot drinks coexist | Father's Day combo | Normal |
July | Summer vacations | Frappés, smoothies, grab-and-go snacks | Promotion to bring back those who went on vacation | Shorter shifts in school areas |
August | Back to school | To-go coffee, quick breakfasts | Visit reward for students and teachers | Reinforce mornings |
September | Patriotic holidays | Drinks or bread with a Mexican touch | Patriotic menu and promotion for September 15th | Reinforce on the 15th and 16th if your area celebrates |
October | Cold weather begins; prelude to Day of the Dead | Spiced drinks, café de olla, first pan de muerto | Launch of the autumn menu | Normal |
November | Day of the Dead; Buen Fin (Mexican Black Friday) | Pan de muerto, hot chocolate | Pan de muerto with coffee; sales of coffee beans for gifts | Reinforce weekends |
December | Posadas, holidays, and vacations | Ponche, Christmas drinks, cookies | Gift cards, orders for posadas and offices | High activity at the start of the month; adjust during vacations |
For Day of the Dead in particular, check what promotions work in coffee shops.
How to build yours: pull your weekly sales from last year, highlight the highest and lowest weeks, and write down what happened in each one (weather, vacations, a special date). That is your real calendar.
Seasonal Menu: What to Change in Hot vs. Cold Weather
You do not need to redesign the entire menu twice a year. It is enough to rotate a part of it and give it visibility.
Hot Season | Cold Season | |
|---|---|---|
Increasing Drinks | Frappés, cold brew, iced coffee, flavored waters, iced teas, smoothies | Spiced lattes, hot chocolate, café de olla, champurrado |
Decreasing Drinks | Large hot drinks and very thick beverages | Very sweet drinks with ice |
Food | Light snacks to go, fruit, salads, cold sandwiches | Sweet bread, seasonal breads, hot sandwiches |
Supplies to Manage | Ice, cold cups and lids, straws, milk (consumption rises with frappés) | Milk and chocolate, spices, insulated cups |
Display | Cold drinks and snacks near the register | Seasonal bread in plain sight from the entrance |
Typical Promotion | "Happy Hour" for cold drinks in the afternoon | Hot drink plus bread of the day |
Ideas for the hot season, when people buy to go: grab-and-go snacks for coffee shops.
Rules for a Seasonal Menu That Doesn't Complicate Your Operation
Few new options. Three or four seasonal drinks are enough; too many options slow down the bar.
Reuse ingredients. The same base (for example, a cinnamon syrup) can work for multiple drinks.
Calculate the cost before launching. Cold drinks require more ingredients (ice, cream, syrup); make sure they leave a profit margin.
Set a start and end date. Urgency helps sales and forces you to measure results.
Measure what worked. At the end of the season, review which drinks sold and which didn't, and decide which ones will return next year.
How to Prepare Your Coffee Shop for the Low Season

Talk to your frequent customers. In the low season, your best ally is whoever already knows you: a reward for returning within the month or a notification about the new menu for those who haven't visited in weeks works better than a general discount.
Adjust shifts with data. Use your transaction tickets per hour from last year to decide how many people you need on each shift.
Buy less and more often. Avoid getting stuck with ingredients that expire.
Take the opportunity to train staff and to test drinks for the next season.
If you have a restaurant in addition to your coffee shop, also review the guide on high and low season in restaurants, which covers reservations, menu, and kitchen staff.
Frequently Asked Questions About High and Low Season in Coffee Shops
What is the best month to open a coffee shop?
There is no perfect month, but opening before a high season in your area (for example, before back-to-school or cold weather) gives you momentum in your first weeks. Opening during the low season gives you time to adjust operations with less pressure.
How do I know my high season if my coffee shop is new?
While you build your own history, observe the movement in your area: office and school hours, events, and weather. From the first year onward, guide yourself by your weekly sales.
Is it a good idea to close during the low season?
It depends on your area and your fixed costs. Before closing, compare what you sell in those weeks against what it costs you to open. Many coffee shops prefer to reduce hours instead of closing to avoid losing their customers' habits.
What do I do with customers who stop coming during vacations?
Register them when they pay so you can contact them. At the end of the vacation period, a welcome-back message with the new menu or a reward reminds them to return.
Swirvle connects your point-of-sale terminal with the CRM and loyalty program, so you can see your seasonal sales and speak to your frequent customers when you need them most. Discover the POS for coffee shops from Swirvle.
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